| Issue ID | 1587617 |
| Internal NHTSA # | 11240630 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 11/07/19 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 dodge grand caravan. The contact stated that the vehicle failed to start and had to be jumpstarted. The failure recurred multiple times. The contact replaced the battery. In addition, the contact heard an abnormal noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump was draining the battery. The mechanic diagnosed that the relay needed to be replaced. The vehicle was repaired; however, the contact stated that the vehicle was unable to start and would hesitate in the process. The dealer and manufacturer were not contacted. The approximate failure mileage was 109,000. |
| Vehicle Mileage at Failure | 109000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | EASLEY, SC |
| VIN pattern | 2C4RDGCG1CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |