| Issue ID | 1390264 |
| Internal NHTSA # | 11003799 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 07/07/17 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | When the vehicle is in drive but is stationary, everything will turn off. The electrical system goes down and the engine shuts off. After a brief moment (approximately one to two seconds), the electrical system will come back up and all electronic components come back on, but the clock on the radio is reset to 12:00. At this point, we can put the vehicle in park and restart it. This has occurred several times in the past several weeks. The most recent occurrence was 2017. 07. 07 and it did it twice within fifteen minutes. We do not know for sure what is causing this to occur, but it seems to be connected to the main computer and/or the anti-theft system, as this is a complete system shutdown. |
| Vehicle Mileage at Failure | 209000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HATTIESBURG, MS |
| VIN pattern | 2C4RDGCG3CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |