| Issue ID | 1717348 |
| Internal NHTSA # | 11387927 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 01/11/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 dodge grand caravan. The contact stated that the vehicle experienced intermittent start-up failures after multiple attempts, without warning. The contact had taken the vehicle to an independent mechanic where the alternator was replaced however, the failure persisted. The contact then took the vehicle back to the same mechanic where the fuel pump was replaced. The contact had the vehicle serviced by this independent mechanic a total of eight times and after each repair, the failure persisted. The contact then took the vehicle to key chrysler jeep dodge ram - tobey auto group (2020 n detroit st, xenia, oh 45385) where the dealer was able to diagnose the vehicle with a defective totally integrated power module. The manufacturer was notified of the failure and was informed that the vin was not under recall. The vehicle was not repaired. The failure mileage was approximately 61,000.*dt*jb |
| Vehicle Mileage at Failure | 61000 |
| Number of Occurences | 3 |
| Source of the issue | HOTLINE VOQ |
| City and State | XENIA, OH |
| VIN pattern | 2C4RDGCG2CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | KEY CHRYSLER JEEP DODGE |
| Dealer's telephone number | 937-372-4451 |
| Dealer's city | XENIA |
| Dealer's state code | OH |
| Dealer's ZIP code | 45385 |