| Issue ID | 1634143 |
| Internal NHTSA # | 11298440 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 01/07/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact stated their daughter owns a 2012 dodge grand caravan. The contact stated that while her daughter was driving at various speeds when the vehicle's ignition independently shifted to the off position which caused the vehicle to turn off. The vehicle was taken to a certified mechanic who replaced the alternator, starter, sensor regulating system, and battery. The failure persisted. The contact returned the vehicle to the certified mechanic who diagnosed that the win module failed and needed to be replaced. The repair was still pending. The contact was concerned that the failure was due nhtsa campaign number: 14v373000 (electrical system, airbags). The manufacturer was not made aware of the issue. The approximate failure mileage was 135,000. The vin was not available. |
| Vehicle Mileage at Failure | 135000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SYRACUSE, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |