| Issue ID | 1468177 |
| Internal NHTSA # | 11096661 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 04/05/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The van cut off while driving. Eeverytime, i tried to start it, the instrument panel said "no fuse." i had it looked at by a mechanic and he said that my alternator and battery were dead. After they were replaced, the car started up and i drove it to work. On the way to work, while the car was driving, all of the lights in the car went out and the instrument panel reset itself (date, time, and trip computer) after about 5 seconds. This repeated itself every 15 minutes or so, until the car cut off. I refastened the battery connectors, got the car a jump, and it started to run. I parked the car. Later, i got in and started it with no problem. The next day, i went to start the car and it wouldnt start. I got a jump and it started up again. Driving into work, the car cut off while i was driving on the street. I had to steer to the side of the road to get to safety. The worst thing about it all, is that when the electrical system fails, the key gets stuck in the ignition, and you can not shift into neutral if you need to push the car off the road. I have read multiple reviews about this car's electrical system, but it is a danger to everyone on the road for a car to consistently have electrical problems, especially ones that cause it to cut off while driving. This needed to be addressed before anyone gets hurt. |
| Vehicle Mileage at Failure | 105177 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LALEXANDRIA, VA |
| VIN pattern | 2C4RDGCG7CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |