| Issue ID | 1296202 |
| Internal NHTSA # | 10882761 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 03/07/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Bought this van used in january 2016. We had it towed to the shop within a week of purchasing. The dash lights and headlights were flickering while driving. When braking the instrument panel, radio/navigation system and dvd player would shut down and restart itself. They eventually said there was a short in the transmission causing the vehicle to become stuck in 4th gear. It was fine for a month or so, but started doing the same things again. This time the alternator was replaced. Again it was fine for a short time. We let the problem continue without taking it to the shop until it started dying. At first it was only dying when stopped at a traffic light or stop sign. Once i was not able to immediately restart. Then it started dying while driving down the road. Both times were instances of deceleration. The dealership said it was recording events of low voltage. After having it for a week, they told us there was a malfunction within the new alternator and put a new one in. The day after we picked it up it started shutting the electronics down again. Clearly the alternator did not solve the problem. We also had the alternator tested on our own the first time this happened in january as we thought that could be the problem and the alternator tested fine. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CONROE, TX |
| VIN pattern | 2C4RDGDG7CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |