| Issue ID | 1234112 |
| Internal NHTSA # | 10786916 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 06/10/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The van for a few weeks would occasionally not start on the first attempt, it would crank, just not start. At first i thought i just didn't turn the key long enough to start, but in the beginning of october it started getting worse and i knew there was a problem. I took it to a mechanic on oct 7th and they couldn't duplicate the no start issue and couldn't find anything, so i was asked to bring it back when their mopar guy was back. We thought it was a fuel pump issue so we tried to run a cleaner through it, but after a few days it only go worse. On oct 19th i brought it back to the mechanic (still thinking it was a fuel pump issue) and they said the crank senor was not responding. They replaced that twice but it still wouldn't respond to the programming. Had to pay $150+ for the crank sensor... They finally said that i would need to bring it to the dealership because it most likely was the main computer and since that part would be covered under warranty they could replace it without any out of pocket. I brought it to the dealership and they informed me it was the tipm and that it would cost over $1,000 to fix. The guy at the dealership said it's "not a common problem" so they couldn't get the part from their warehouse, they had to order it from the manufacturer and it would be in at the beginning of next week (oct 26th or 27th). I hadn't heard anything so i went into find out what was going on and he informed me that the part had to be made because "it's not common" and would hopefully be in around friday (oct 30th). Still no word. And today i found out this is not uncommon that there is actually a class action lawsuit for this very issue!!!! They will not give me a loaner and i have 3 kids that i have no way of getting around in a little kia forte. |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALMETTO, FL |
| VIN pattern | 2C4RDGCG7CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |