| Issue ID | 1186190 |
| Internal NHTSA # | 10721402 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 27/06/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Received recall notice p25/nhtsa 14v-234 in june 2014. The immediate fix was to disconnect the electrical supply to the rear quarter vent windows until new parts were available. It has been almost one year now, and new parts are still not available. Have not had the use of the rear quarter vent windows since june 2014. ( the windows were working fine prior to this, but the recall states that the window switch may overheat if exposed to liquid moisture, and drivers side door fire.) we have called the dodge dealership in hammond, la several times in the last year to find out if parts were now available, and they inform us that they still have not received the required parts. It is our opinion that this has gone on way too long, so we would like to file a formal complaint against the makers of this vehicle. Thank you. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMMOND, LA |
| VIN pattern | 2C4RDGBG4CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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