| Issue ID | 1145855 |
| Internal NHTSA # | 10670377 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 01/10/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On 10/1/2014 i took my grand caravan into my dodge deal for repair related to a recall notice (p25 / nhtsa 14v-234). The recall was about a fire hazard if a switch got wet. I was informed that due to a parts shortage they could only disconnect a switch at that time and that they could not replace the switch because of a parts shortage. That was over 2 months ago (67 days). Upon calling the deal this morning, i was informed that they still do not have the part (switch) and have no idea when they will get the part to make the repair. When i first was notified of this recall back in june or july of 2014, i was informed that there was a parts shortage, so i intentionally waited what i believed to be a reasonable period of time before i attempted to get this recall repaired. I have now received a second notice from chrysler telling me to get it repaired. I can see no reason for the delay of parts for this repair. Respectfully, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 51341 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CICERO, NY |
| VIN pattern | 2C4RDGDG1CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |