Issue ID | 1081037 |
Internal NHTSA # | 10606254 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | GRAND CARAVAN |
Model Year | 2012 |
File date | 26/06/14 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | One night i was driving with my 4 young children in the van on a back road to go home. All of a sudden all of my dash lights came on, my radio shut off and my headlights went out. That last about 25 secs. Then my van stalled. I was scared to have them in the van with me on a back road with no headlights first then a stalled van. I was able to pull off to the side, waited 10 mins and started it back up again. The next day i had the van running in park it stalled. I started it back up ok, until i put it in reverse. It stalled again after all the dash lights came on then back off. I started back up and it seemed ok. I stopped at a red lights, same thing happened. It stalled after all dash lights went on and off and radio shut down. I have had this van since 3/23/14 and it started 6/25/14. I called the dealer ship and explained the problem to them. They said that since it was 3 days passed the warranty it will be my responsibility. I was like really. I don't know what to do know. I just got the vehicle 93 days ago so only made 3 payments and now have to probably do expensive work on it. The dodge dealer was not helpful and rude about it. So now i have this vehicle i still have to pay on for 6 years and after only 3 months of owning i have major issues and a very big safety issue because i have kids in the van. |
Vehicle Mileage at Failure | 40356 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | EASTHAMPTON, MA |
VIN pattern | 2C4RDGCG7CRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 20/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |