| Issue ID | 1081037 |
| Internal NHTSA # | 10606254 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2012 |
| File date | 26/06/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | One night i was driving with my 4 young children in the van on a back road to go home. All of a sudden all of my dash lights came on, my radio shut off and my headlights went out. That last about 25 secs. Then my van stalled. I was scared to have them in the van with me on a back road with no headlights first then a stalled van. I was able to pull off to the side, waited 10 mins and started it back up again. The next day i had the van running in park it stalled. I started it back up ok, until i put it in reverse. It stalled again after all the dash lights came on then back off. I started back up and it seemed ok. I stopped at a red lights, same thing happened. It stalled after all dash lights went on and off and radio shut down. I have had this van since 3/23/14 and it started 6/25/14. I called the dealer ship and explained the problem to them. They said that since it was 3 days passed the warranty it will be my responsibility. I was like really. I don't know what to do know. I just got the vehicle 93 days ago so only made 3 payments and now have to probably do expensive work on it. The dodge dealer was not helpful and rude about it. So now i have this vehicle i still have to pay on for 6 years and after only 3 months of owning i have major issues and a very big safety issue because i have kids in the van. |
| Vehicle Mileage at Failure | 40356 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EASTHAMPTON, MA |
| VIN pattern | 2C4RDGCG7CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |