| Issue ID | 1237714 |
| Internal NHTSA # | 10789533 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2011 |
| File date | 28/08/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I have been having problems with my van cranking. So i took it to my dealer. They changed the fuel pump and it continued to do the same thing. So they replaced relays. They kept my van for over three weeks, but claimed they never could get it to do anything. But every time i get in it in the morning it still does the same thing. When you turn the key to crank it, it continues to try to crank. But if you turn the key off then to right before it cranks, do this a couple of times then it will crank. I asked if anyone ever drove it to see if it did the same thing with them and they said no. Needless to say it is still doing the same thing and no one has bother to contact me to fix the problem. And my van has always had service at the dealership. I want my van back the way it was!!!!!!!!!! |
| Vehicle Mileage at Failure | 66447 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OAKLAND, MS |
| VIN pattern | 2D4RN5DG2BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |