| Issue ID | 1147421 |
| Internal NHTSA # | 10671543 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2011 |
| File date | 16/07/14 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Boniface heirs dodge in merritt island, florida disable the rear quarter window switch due to a fire hazard - the switch catching fire - well it has been 7 months and they keep saying dodge has not sent them a switch - one reason i bought the van was the rear quarter vent windows - my hubby smokes and it is good ventilation along with his passenger window open - well now the smoke stays in the van - and when i call or go in and ask about the switch - i get the run around and i can't afford to buy another van - and if i do then it will have the same problem - all i really want is a good switch and it fixed so that my van will work like it did when i bought it. Can you help me with that - i realize i am only 1 person and a women at that - but we buy cars and all types of things. |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MERRITT ISLAND, FL |
| VIN pattern | 2D4RN3DG4BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |