| Issue ID | 1404760 |
| Internal NHTSA # | 11020952 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2011 |
| File date | 09/08/17 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | In july 2017 my 2011 dodge grand caravan was brought to my dodge dealership due to problems starting and the stalling of vehicle while on the road. Dealership felt it was the fuel pump which was covered under my vehicle protection plan. My car was given back to me approximately 3 days later. My husband picked up the car and within 4 hours, car gave difficulty starting and stalled while driving at a major intersection. Dealership was contacted the very next morning and car was brought to back to the dealership. It was then discovered that the tipm of the car had to be replaced. This unfortunately is not covered. My issue is that if the car is stalling at intersections and possibly endangering the life of myself and my children in the car.. How can this not be covered? How can there not be a safety recall? I am lucky that the car did start back up, but i now fear driving this vehicle. |
| Vehicle Mileage at Failure | 77000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOUND BEACH, NY |
| VIN pattern | 2D4RN3DG1BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |