| Issue ID | 1709760 |
| Internal NHTSA # | 11378553 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2011 |
| File date | 03/12/20 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | About 11/30 i went to start the car in the morning., the front windshield wipers were on when i turned the key, and would not change speed or turn off as much as i tried the back and they would not turn on. The radio/ clock did work but no lighted information and same with the speedometer, the gas tank, temperature warning and tachometer lighting. The car started, and restarted several time well enough but the dashboard lights and the wipers did not change. I tried turning the key on and off without starting the car a number of times with different number of tries before restarting as a possible resetting with no change. Eventhough it had no working speedomater i drove the car first around the block several times and then to my local mechanec. I talked to him he did not have the correct equipment for testing required to find the problem. He suggested i go to the dealer and 1) see if they had any recall or unpublished issued repair notices etc 2) get an estimate of the possible costs and times for repair. I thanked him and was in my car again within 15 minutes and the total problems went away, front wipers off and all the dashboard lights worked. The car worked for 4 more trips over the next few days. On dec 3rd 2020, i started the car just fine went on the express way for the first time for a about 35 minutes trip. About 8 minutes into the expressway drive the dashboard lights went out and the wiper went on for about 1. 5 minutes, but before i could exit the expressway they went back on and i could turn off the wipers, a few minutes they went out again and just as suddenly in 2 minutes they were working again. There was a third time before my exit that lasted only about 1 minute. When i got off at the usual exit i parked & tried to see the problem again for nearly 20 minutes with no luck, i continued the trip and it was uneventful as drive back & since no problem. |
| Vehicle Mileage at Failure | 30 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MERTON, WI |
| VIN pattern | 2D4RN4DG0BVXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |