| Issue ID | 1492917 |
| Internal NHTSA # | 11122693 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2011 |
| File date | 23/08/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The sliding door on the drivers side locked shut. We arrived home from an outing on the evening of 8-23-2018 and could not open door. Being elderly and disabled i was almost unable to get out of the van. The same thing happened in june, 2017 on the right side door. No one was in the car at the time. We were getting ready to leave and the door would not open. The car was under warranty. The dealer replaced the 'door lock actuator' . I feel this is a safety issue as someone could be trapped in the vehicle. Auto is no longer under warranty. I feel it is the same problem as before on the right back door. I feel there should be a way to open the door manually. |
| Vehicle Mileage at Failure | 59194 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN ANTONIO, TX |
| VIN pattern | 2D4RN3DG5BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |