| Issue ID | 1206113 |
| Internal NHTSA # | 10745786 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2011 |
| File date | 01/07/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Our 2011 dodge grand caravan would not start and locked the key in the ignition. We had the vehicle towed to the nearest dealership. Was told the problem was ignition module and it was replaced at a cost of over $700. 00 dollars. The vehicle was driven home and when we tried to go somewhere the next day, the battery was dead and the key locked up in the ignition again. The vehicle was jump started and we took it back to the dealership where it sat for almost 2 weeks. We were told that they were able to crank the vehicle everyday with no problem. We went and picked the vehicle up and drove home.(we live almost 3 hours away). Next day same thing happened and now we are having to take the vehicle back for a 3rd time. |
| Vehicle Mileage at Failure | 87000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MALAKOFF, TX |
| VIN pattern | 2D4RN3DG4BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |