| Issue ID | 1170611 |
| Internal NHTSA # | 10702189 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2011 |
| File date | 08/07/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On july 8, 2014 we had the van oil changed with dealership. Was told after the service that they disconnected the rear quarter vent window switch due to safety recall. The parts are finally coming in very slowly and we were told today by the dealership that they will notify us (we are on the list). We have not been able to use the rear windows since july.... Over 8 months ago!!!.... Getting very frustrated... Have been on hold with chrysler now for 38 minutes!!... |
| Vehicle Mileage at Failure | 58858 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CREEKSIDE, PA |
| VIN pattern | 2D4RN3DG5BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |