| Issue ID | 1424876 |
| Internal NHTSA # | 11046238 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2011 |
| File date | 20/10/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | The van was parked in the driveway of our home. It was running, as my wife was warming it up in preparation for taking our children to school. My eldest son, age 7, was sitting in the third row seat closest to the passenger side window. When my wife closed the passenger front door, the side curtain airbags deployed. The vehicle was not involved in any collision, as it was stationary at the time of the deployment. And while my son did not receive any physical injuries, he continues to struggle with the fear and stress caused by the incident. The vehicle was towed to transitowne dodge and inspected by both the dealer and by a chrysler inspector. Via letter, i was informed that the company had no intentions of covering the costs of repair to the van, which are upwards of $6000. I have reached out to fca group repeatedly by have been met with dead ends and non-starters. I am filing this report to hopefully prevent others from a similar experience and the possibly of more severe injuries. |
| Vehicle Mileage at Failure | 75000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALDEN, NY |
| VIN pattern | 2D4RN5DGXBRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |