| Issue ID | 902625 |
| Internal NHTSA # | 10444595 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 18/08/10 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Shortly after purchasing a brand new 2010 doge caravan we noticed there was a significant amount of air leakage through the two side sliding door (non-automatic) and they rattled significantly when driving. we brought it to the dealer who acknowledge the issue and replaced the latches free of charge under our warranty. cosmetic issues with the repair job aside, the new latches were not any better and we continue to experience the same problems even after 3+ visits back to the dealer. the loose fitting doors create problems especially in winter. both doors freeze shut (this happens weekly) and will not budge even after running the van for in excess of an hour with the heat on full. the final solution of the dealership was to smear what looked to be large amounts of vaseline on rubber gaskets, bushings, and latches of the sliding doors, which made quite a mess when my kids got into the van. I am uncertain as to the root problem with the latches and door seals. I only know that it presents a serious safety issue not being able to get my kids in and out of the van in the winter time. I am also concerned by the rattling and whistling wind through the sliding doors as we drive down the road. I am concerned the latches may wear to the point of malfunction. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LITTLETON, NH |
| VIN pattern | 2D4RN4DEXARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |