| Issue ID | 1517636 |
| Internal NHTSA # | 11154616 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 10/11/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | While driving, cars engine turns to accessory, no power steering. Have to stop car and restart. This is an issue with the win module and key fob ignition and should have been part of a recall but, it slipped through the cracks and the manufacturer will not realize the fact that my car was built on may 26th 2010 and should have a recall applied to vehicles built through june 18, 2010. Which mine was but, my vin number reports no issue. I've contacted dodge and they have not authorized the dealership to cover any costs. This has almost caused accidents 3 times now. It sickens me how big dealerships can get away with negligence and allow possible deaths because of mistakes and not following proper recall procedures. Shop won't get me in until weeks later and will not do anything until they charge me diagnostic fees even though this is/was a known issue. I've wasted hours on the phone with dodge and the dealership and i'm sure the dealership is about to rip me off with diagnostic fees trying to replicate this known issue. Please force dodge to re-investigate their work of the recalls of this model before other people with this missed recall issue get hurt. Here is some information which may help speed up this process: nhtsa campaign number: 14v373000 nhtsa campaign number: 11v139000 thank you in advance for your time and efforts. Sincerely, (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BLACK RIVER, NY |
| VIN pattern | 2D4RN6DX3ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |