| Issue ID | 1225229 |
| Internal NHTSA # | 10778957 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 14/07/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | We have been trying to get an appointment for the r03 recall on the wireless ignition node since the middle of july 2015. Our vehicle is a pool vehicle for our company and has not been able to be used now for over 2 months. I contacted our local dealership on the 14th of july to schedule an appointment and then a week later was notified that our appointment was cancelled due to a lack of parts. We have been put back on a waiting list on 8/26/15 but i have not received any calls. My question is how can a recall be issued and chrysler not be prepared to handle this in a timely manner. Our pool vehicle has not been available for use for over 2 months now, this is not acceptable. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTHWOOD, OH |
| VIN pattern | 2D4RN4DE8ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |