| Issue ID | 981267 |
| Internal NHTSA # | 10512406 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 31/03/13 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Vehicle full loaded with family of 5 and at highway speed began to shutter violently when braking in traffic. This was not the activation of abs. Stability and control seemed at risk as well as braking power. General style of driving is to coast a great deal for greater gas mileage so this event may mirror similar events related to failed, inadequate, or deteriorated brakes at lower mileages. Authorized dealer indicated the brakes were fine but they will continue to vibrate/shudder due to "rust" and "pitting". Dealer's experience when test driving was with only one person, the driver, in the vehicle. When there is only one driver the shuddering is tolerable rather than fully loaded where control and stability become a significant concern. Dealer indicated that if i did not like the shuddering of the vehicle, they would happily replace the brake rotors and the pads. In the interest of safety for my family, i chose to replace the brake rotors and pads. This is the earliest i have ever replaced brakes on a new vehicle. I wanted to share this information since it falls into place with similar information being shared to help others in evaluating whether or not to purchase this vehicle. This experience will be something to consider in my future vehicle purchases. The new brakes work very well without any shudder/shaking/vibration. I am hopeful the new brakes will last more miles than the original set. |
| Vehicle Mileage at Failure | 31700 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BANGOR, ME |
| VIN pattern | 2D4RN5D1XARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |