| Issue ID | 951425 |
| Internal NHTSA # | 10485021 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 17/11/12 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I bought my used dodge grand caravan 10 in 2011. A few months after i did it, the car started shaking really bad in the steering wheel when i was braking. I took it to the dealership, and inform them about the issue. They told me everything was perfect, and brakes were in excellent condition. (09/17/2012). Two months later, the rear right brake have a crack. And the sound coming from the back is horrible. I took my car again today (11/17/12) and they said, this car needs total replace of rotors and brakes. I was surprised! I explained them what they told me last time, but the guy said " well, even today or two months ago, you have to change everything because that is what we do here." when i tried to talk with the manager, his assistant told me that he was not able to talk to me, because he was at lunch literally, he said " this is going to take a while...." they could tell me before, at least warning me about this, but i guess they didn't even check my car the first time. I don't drive this car more that 20 miles everyday, for the brakes to damaged so severely. I have my kids in this car everyday. I am scared now driving that car. It is crazy shaking! The brakes are totally damaged and this could be fixed previously.... This has to be seriously investigated. Please don't wait until somebody die because of this. I had found thousands of cases like this all over the internet and with friends. Do something about this!!!! |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOWIE, MD |
| VIN pattern | 2D4RN5D14ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |