| Issue ID | 895003 |
| Internal NHTSA # | 10438061 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 18/10/10 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | Bought a pre certified full warranty used vehicle from sorensons. After the first week i complained about van vibrating when trying to stop and problems with brakes. I was told they are fine. Still complaining after a year to executive office at chrysler i got an extended warranty letter to get new rotors and front brake pads due to the defect on these hot spots and warping. I complained for over a year and am told yes we admit the brakes are defective but you must pay 100. 00 deductible because you have 28000 miles on the van. Why am i to pay a deductible on a defective part that could have cause injury or death. All i get is the runaround with [xxx] at chrysler. This is after the ignition shut off at 60 miles an hour problem and now this. Enough is enough. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 18000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAINES CITY, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 17 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |