| Issue ID | 892308 |
| Internal NHTSA # | 10435676 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 01/07/11 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | I purchased the vehicle in aug 2010. Today's date is nov 15, 2011. Current mileage is 40,000 miles. I use the car for commuting to work on the highway. The front brakes and front rotors need to be replaced. The steering wheel has been shaking violently. I received a letter from chrysler group llc dated oct 24, 2011 stating "the warranty period for my front brake pads and front rotors has been extended because some of the minivans may need the pads and rotors replaced earlier than expected." it has been extended to 3 years/36,000 miles. Unfortunately, my dealership will not honor the warranty with me because of the current mileage at 40,000. My issue is the fact that the car is only 1yr 4 months old and already needs new pads and front rotors. I understand from various dealerships that the front rotors are not built to handle the weight of the vehicle. I can supply the two dealerships that gave me this information. I believe that by writing the letter they are admitting a defect in the manufacturing of the 2009-2011 dodge grand caravan and it should be recalled. Breaks are not a part of the van that can wait to be repaired. Eventually, someone will get hurt. I have contacted the chrysler customer assistance center and they stood by the letter. I am having the van repaired by an auto mechanic and will save the damage parts for proof and resources to my claim. |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CORNWALL, NY |
| VIN pattern | 2D4RN6DX2ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
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| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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