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2010 Dodge GRAND CARAVAN Service Brakes, Hydraulic Problems, Complaints and Defects

Issue ID	862424
Internal NHTSA #	10405438
Manufacurer	CHRYSLER GROUP LLC
Brand	DODGE
Model	GRAND CARAVAN
Model Year	2010
File date	03/06/11
Component	SERVICE BRAKES, HYDRAULIC
Product type code	VEHICLE
Description of the problem	My wife began hearing a noise several months ago. It turned out to be the rear brakes making the sound. She heard it almost every time she drove the vehicle. Finally i heard a groaning sound myself. The rear wheels were very hot compared to the front. I took the vehicle to the dealer we bought it from. He told me he has seen many of these vehicles come in with the same issue. The vehicle only has 19000 miles on it so i thought it was a warranty issue. He told me the brake system is only warranted for 12000 miles. He told me it will cost me about $365. 00 to change all the parts. I filed a complaint with chrysler/ dodge and they are only giving me $150. 00. Obviously they know there is a problem with the vehicles or why would they be giving me any credit at all if the vehicle is out of warranty? They told me the calipers locked up and that was the problem. I work with 2 other people that have the same vehicle and have the same problem. One dealership changed the rotors, pads, and calipers for him 3 times at no charge!! It happens on his vehicle about every 10000 miles. The other owner has the same dealer i have and was given the same line i was. He will have to pay for it. I can't imagine what the consequences would be if my wife is driving down the highway at 65 miles per hour and the rear brakes lock up!! You better believe there will be a mega-lawsuit!! How many other people are aware of this issue? This needs to be brought up on the national news and people need to be aware of it before someone is killed or injured from the brakes locking up. Thank you for this opportunity to complain and i hope something comes of it!
Vehicle Mileage at Failure	13000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	NORTH TONAWANDA, NY
VIN pattern	2D4RN4DE6ARXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	FWD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBA4D32090G754524 W1V5MD3Z3TP836465 1GYEN9RS5JZ196013 3GTU9EET8MG346175 WDB2030161F365092 W1N1671191A243795 AHTDB3FS300249546 WBAWY32000L695030 Z8NFBAJ11ES043114 1HGCT2277DA600140 MAJ1XXMRJ1CR44558 W1K1771511J246984

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2010 Dodge GRAND CARAVAN Service Brakes, Hydraulic Problems, Complaints and Defects, Recalls and Failures

2010 Dodge GRAND CARAVAN Service Brakes, Hydraulic Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?