| Issue ID | 837674 |
| Internal NHTSA # | 10375213 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 26/10/10 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Driver arm rest does not support weight and will fall down causing driver to briefly lose control of car. We took the car to the dealership today and was told this is a design flaw and there is nothing they can do to correct this problem. So i have a 2010 dodge grand caravan se that has all kinds of problems like only getting 19 miles to a gallon when advertised as 25 and now the arm rest basically collapses any time weight is put on it on the driver's seat. All the other arm rests are supportive except the one you need most. The service department told me other customers have voiced the same complaint and he could take me to the new vans on the lot and show me the same problem with cars never driven so i know this is a defective arm rest just by what he has told me. *ln |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAINES CITY , FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |