| Issue ID | 794206 |
| Internal NHTSA # | 10334720 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 04/06/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | When speed control is on and active at highway speed, when going down a hill the transmission will downshift 3rd gear level very hard and the engine will go into a high rpm rev. Turned off speed control or stepping on the brakes this condition continued for 30 seconds. Took car to dealership, there was no check engine light or error codes in the computer or any factory recall on this condition. This problem happened multiple times. Dealership has to get in touch with factory to get help with this problem. Can't use speed control where hills are involved, or not at all. This option or function is bad! The consumer was told not to use the speed control and to shut it off when traveling down hill. But, it was ok to use up hills or on level roads. The vehicle could shut off when the engine revving is too high, but it was not a safety issue. Having no power brakes or steering was definitely a safety issue. Chrysler informed the consumer they were going to look into possible software updates or a mechanical fix to correct the problem. They did not feel it would be a quick fix, so the consumer would have to live with the defect. Updated 07/13/10 |
| Vehicle Mileage at Failure | 2521 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VOORHEESVILLE, NY |
| VIN pattern | 2D4RN5DX7ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |