| Issue ID | 855175 |
| Internal NHTSA # | 10397411 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 25/04/11 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | Fuel sensor is not working. We do not know when the gas tank is empty or if it is full. One week it takes 11 gallons to fill the tank and the next week 14. So the dealership replaced the fuel sensor last week. We have had gas fumes in the van since then. Also when we tried to fill the tank it had a vapor lock and no gas would go in the tank. Went back to dealership and was told there may be a wire loose on sensor and no way to tell. I was given the van back and nothing was done to repair the problem. We do not feel safe driving a van with gas fumes and a possible loose wire. I tried to get chrysler case manager [xxx] on the phone. After 1 hour on hold i was disconnected and when i called back [xxx] would not help me except to say someone would call me tuesday. This is very unsafe. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 22379 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAINES CITY, FL |
| VIN pattern | 2D4RN4DE7ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |