| Issue ID | 1228019 |
| Internal NHTSA # | 10781153 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 08/10/15 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | The headlights go out intermittently. It has done it while driving, both on streets and the highway, or parked in the driveway. While investigating this issue, i have found, on your site and others, that this problem is not a new occurrence. This bothers me that just because no major injuries have been attributed to this problem, that this safety issue has not been addressed. We took our van to our mechanic who told us he could try to replace the headlight switch, which we have done, but we need to try replacing tipm, but at a price tag of $600-700, it is still not a guarantee and it is on national, or from the words of a person at the dealership - galactic, backorder with no date as to when to expect the part to be in. We called a local dealer to find out who to complain to and we were told we needed to verify the part was on backorder, which we did and it is. Chrysler told us that they are not responsible to correcting the matter and all attempts to fix the issue are our responsibility. Our concern is that we can no longer safely drive our car in the rain, when our headlights need to be on or at night, if we cannot be assured the lights will work the entire time we are out. We are thankful that during the times it has gone out, we were able to safely get off the road. As for your question at the bottom of the page about when this has happened, the most recent date was last night, when my wife needed to go to a meeting and the headlights would not turn on, so she had to take my vehicle. |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SHAKER HEIGHTS, OH |
| VIN pattern | 2D4RN4DE7ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |