| Issue ID | 979016 |
| Internal NHTSA # | 10510848 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 30/04/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 dodge grand caravan. The contact stated that there was a separate plastic key to start the vehicle which was fractured on one side. The contact stated that after the vehicle was parked and attempted to shut off the vehicle, the vehicle failed to turn off. The ignition remained seized on the acc mode. The contact restarted vehicle in order to unlock the ignition and turn vehicle off. The vehicle was not taken to a repair shop or the dealer for a diagnostic test. The manufacturer was made aware of the failure but provided no further assistance. The failure mileage was 58,000. The current mileage was 58,800. |
| Vehicle Mileage at Failure | 58000 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | PORTAGE , MI |
| VIN pattern | 2D4RN4DE9ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |