| Issue ID | 1394482 |
| Internal NHTSA # | 11010466 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 05/10/12 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 dodge grand caravan. While driving various speeds, the ignition switch turned off without warning. The contact lost power to the brakes and steering wheel and had to shift into neutral to restart the vehicle. The contact stated that the failure occurred on several different occasions over the years. The contact took the vehicle several times to butler chrysler dodge jeep (1555 salem rd, beaufort, sc 29902 (843) 474-0026), but the failures could not be duplicated or diagnosed. Recently, the contact spoke to an independent mechanic who stated that they would need to keep the vehicle overnight to complete diagnostic testing and attempt to duplicate the failure. Prior to this, the failure recurred. The vehicle was towed to butler chrysler dodge jeep, but the diagnosis was unknown. The contact's insurance company informed her about nhtsa campaign numbers: 11v139000 (electrical system) and 14v373000 (electrical system, air bags); however, the vin was excluded. The contact tried contacting the manufacturer four times by leaving voice messages, but had not received a response. The failure mileage was approximately 40,000. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BEAUFORT, SC |
| VIN pattern | 2D4RN6DX1ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |