| Issue ID | 1334776 |
| Internal NHTSA # | 10926443 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 25/01/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | In late 2014, the van started having intermittent issues starting & would occasionally stall while driving. Issues started to progressively get worse over the next year. The van would have to be jumped to start on a daily basis. The van was in for service at a dodge dealership in november 2015, but they stated it was a battery issue. The battery was 1 year old and we had it tested at wal-mart, where we purchased it and it tested ok. We then had it tested at advance auto & auto zone and it tested ok there as well. We did not believe it was a battery issue, we believe the tipm is the issue. In december 2015 we noticed we could hear something running after the van's ignition was off and the key was out. The fuel pump was still running and would drain the battery everyday. An external fuel pump relay was installed and the fuel pump no longer ran after the van was off. The van would still have intermittent starting and stalling issues. After reading all the issues other 2010 dodge products were having associated with the tipm, i asked a dodge service guy about my van. He agreed that the tipm would explain all the issues that i have with my van, but there was no open recall and the part was on a national backorder. The part is now available for >$800! On january 25, 2016, the van stalled again and i could not get it to start. I had to get someone to come jump it off, however, this time it took a while to get the van to start even being jumped. I bought another car the next day and parked that van at our home. It has been sitting there since january 2016. Chrysler is well aware of these issues in the 2010 grand caravan, but they refuse to take ownership. This is disappointing especially since chrysler knows the recalled tipms in the 2010 durangos & grand cherokees are the same in the 2010 grand caravans. I was a loyal chrysler customer until this! |
| Vehicle Mileage at Failure | 225000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CASTOR, LA |
| VIN pattern | 2D4RN5DG0BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |