| Issue ID | 1314113 |
| Internal NHTSA # | 10902972 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 30/08/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I first recieved a recall notice in january of 2016 i contacted hunter dodge to get the problem fixed and was placed on a waiting list for the part. I was never notified of the part being in and recieved another notice, i again contacted them and was placed on another list. This has continued for the past 8 months. I received yet another notice on 8/25/2016 called them and i finally recieved an appointment for 8/31/2016 and then was called 1 hour after the appointment was given and asked to re schedule for october. I have had many problems with my ignition over the past few months, the key switches from on to accessory without anyone near it, and i notified hunter dodge of this and they said the soonest i could get in was 9/10/2016. It was been 8 months since my first notice and feel like safety isn't their first concern. It has been a frustrating ordeal |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LANCASTER, CA |
| VIN pattern | 2D4RN4DE8ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |