| Issue ID | 1230727 |
| Internal NHTSA # | 10783373 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 01/06/11 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 dodge grand caravan. While the vehicle was parked, the contact was able to remove the key from the ignition while it was in the on position. In addition, the contact was unable to remove the key from the vehicle after turning the vehicle off. Also, the key fractured while in the ignition and the rear driver side sliding door was activated but failed to function. The contact stated that the door was very difficult to open and close manually. The vehicle was taken to a dealer who diagnosed that the fractured key needed to be replaced. The failure recurred. The vehicle was previously repaired under nhtsa campaign number: 14v373000 (electrical system, air bags). The manufacturer was notified of the failure. The failure mileage was 35,000. Updated 02/12/16*lj even after 2 recalls; 3 dealership fixes ongoing problem, keys have broken in ingnition 4/23/18*jb *cn |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | OROVILLE, CA |
| VIN pattern | 2D4RN5D16ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 16/04/11 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CHRYSLER CERTIFIED DEALER |
| Dealer's telephone number | |
| Dealer's city | MARYSVILLE |
| Dealer's state code | CA |
| Dealer's ZIP code |