| Issue ID | 1207795 |
| Internal NHTSA # | 10746990 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 07/08/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | We received a recall notice from dodge several weeks ago r03/nhtsa/14v-373. I called the dealer, dishman dodge right away to schedule repairs and they told me they didn't even have the parts, and had no idea when they would get them. They put us on the list and said they would call when the parts came in. My complaint is that a reasonable amount of time has passed without remedy. This same part was replaced a few years ago and that's when we started having problems with the engine shutting down. The replacement part even broke on of our fobik's and the dealer wouldn't replace it. This is an ongoing problem - shut down. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPOKANE, WA |
| VIN pattern | AR200311 R0XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | DISHMAN DODGE |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |