| Issue ID | 1207590 |
| Internal NHTSA # | 10746834 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 03/08/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | In regards to the safety recall of the wireless ignition node module. After contacting the dealer where we purchased the vehicle to make an appointment, we were informed that they would only replace 2 of the fobiks that we had. We had purchased an additional 2 fobiks from this dealership in the past, which according to the recall should have also been replaced. After arguing and reading the recall notice over the phone to the representatives at the dealer they agreed that they would reprogram our additional fobiks but not replace them. Upon showing up for my appointment on august 3, 2015, i mentioned that the additional fobiks in my possession should also be replaced whereas they said that only the 2 would be replaced according to their service manager. I did not argue any further with them because i am done with this dealership, i have had nothing but problems with their service department. Reading and following a recall notice should be a very simple process. We will never purchase or get service at fury motors of st. Paul or any of its affiliates in the future. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PRESCOTT, WI |
| VIN pattern | 2D4RN5D17ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |