| Issue ID | 1074072 |
| Internal NHTSA # | 10596786 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2010 |
| File date | 14/05/10 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | We bought our 2010 dodge grand caravan new in april of 2010. Shortly after we bought it, i drove over a speed bump and the van engine shut off. This turned off the radio, power steering... Everything electrical. I wrote it off to going over a speed bump too quickly. A few weeks later, the van shut down as i was driving about 40 mph down the road. I took it to the dealer and they said my key chain was too heavy. This made sense, so i removed keys. The problem still continued. To date, the van has shut down over 30 times and has been involved in one accident due to this issue. It has shut down while turning left into traffic, driving 60 mph down the expressway in the rain, driving slowly in a subdivision. There is no rhyme or reason as to when or why it shuts down. This is an unpredictable problem. Countless sensors have been replaced. Chrysler has sent the van to three different dealers to fix the problem. When the van shuts down, the engine turns off, the radio, heat/ac, power steering... Everything shuts off. If i put the van in neutral and turn the key, the van will typically turn back on. On three occasions the van did not turn back on so i had to manipulate the van over to the side of the road (which is very difficult without power steering), put it in park, then restart it. Dodge is well aware of this problem, but they refuse to take the van back. They have attempted to fix the problem over a dozen times, with no luck. They told me that if i trade the van in, they will "fix it" and resell it. However they can not fix it for me, so how will they fix it for someone else? I am scared that my son who is 15 now learning to drive and he is learning on this van. Please take these vans off the road!!! |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CUMMING, GA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |