| Issue ID | 1003512 |
| Internal NHTSA # | 10535508 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2009 |
| File date | 10/10/12 |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Product type code | VEHICLE |
| Description of the problem | I was just starting driving after being at a stop. I used the window control that automatically rolls the window completely up. When the window reached the top, there was a loud popping noise. After that, the window started slowly sliding down on it's own. My husband disassembled the door and replaced the window regulator. Since that time (10 months ago), the same thing has happened a total of 3 times. The belief is that it is an electrical problem, making the computer system think that the window isn't up all the way (possibly a sensor not detecting that the window is completely up). The system then keeps trying to roll the window up more, snapping the cables connected to the regulator. Not only is this a nuisance, it is an expensive fix. It is also very distracting while driving and could cause an accident due to the loud noise when it breaks, as well as trying to keep your window from falling into your door while driving. |
| Vehicle Mileage at Failure | 36500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CITRUS HEIGHTS, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |