| Issue ID | 938499 |
| Internal NHTSA # | 10473029 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2009 |
| File date | 10/08/12 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Product type code | VEHICLE |
| Description of the problem | We were walking up to our vehicle and used the keychain remote to open the rear liftgate. It went all the way open and my wife walked underneath it to put some things in the car. After it went all the way open, it stayed there for a couple of seconds and then all of a sudden came down hard and slammed my wife in the head. She sustained a sore neck and a headache that has since gotten worse. I tried operating the liftgate again while we were clear and it did the same thing. It went all the way open, paused for 2 seconds, and then slammed down hard about a foot before it went back closed in a normal fashion. It has since been repaired by the dealer. They had to replace the 2 hydraulic cylinders for the rear liftgate. However, my wife is still experiencing neck pain. |
| Vehicle Mileage at Failure | 46000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PACIFIC, MO |
| VIN pattern | 2D8HN54109RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |