| Issue ID | 1238041 |
| Internal NHTSA # | 10789773 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2009 |
| File date | 11/11/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | From the day i purchased this vehicle i have complained to chrysler multiple times about the transmission slipping. It seems to slip within the first 15 minutes of the caravan being started. It seems to do it when the vehicle has been recently started, when it is shifting between 1st to 2nd gears or 2nd to 3rd gears (not exactly sure what gear it's in when it's making the shift) and it usually always happens when the vehicle is making a turn at a lower speed. The service rep. At the dealership said a lot of vehicles have this transmission and they all seem to have the same issue. He even told me his wife drove a dodge grand caravan and that transmission slipped as well. He also stated that it would be an expensive repair for chrysler to fix and he stated that if it's not actually broken, then they won't fix it. Recently i was told that my lifetime powertrain warranty had expired because i did not have the transmission inspected within a 90 day period from it's 5 year date of purchase. I was never told that i had to have it inspected, the warranty department at chrysler said it was in my handbook... So i looked it up and it was. I was told it was a lifetime warranty and that's it. They also told me the multiple times i brought the vehicle in for the transmission to be inspected... Those inspections did not count as a qualified inspection for the warranty!!! That does not make much sense to me! |
| Vehicle Mileage at Failure | 500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MACOMB, MI |
| VIN pattern | 2D8HN54189RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |