| Issue ID | 1154844 |
| Internal NHTSA # | 10680954 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2009 |
| File date | 01/03/13 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | The vehicle shutoff in the middle of an intersection after putting the vehicle in motion after a red light turned green. The vehicle has a hard time starting recently and we believe it's due to the ignition recall. We contacted our dealer and they said a bad key problem is separate from the win module detent ring problem. They investigated the problem and said a bad win module is the cause for not starting. My belief is that the loose detent ring caused a failure of the key due to a bad connection for years. I'm also afraid we could be seriously injured before the recall as this is our only vehicle. We called dodge and they said nothing could be done safety wise for us until the recalled part is manufactured. I asked them if they could provide us a rental vehicle until then they said no. So i said you know there's something dangerous and yet there's nothing you can do and we are totally on our own if we get injured, to which they replied "yes". We want to file a complaint against dodge/chrysler for not looking out for our safety. Thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WINDSOR, CA |
| VIN pattern | 1D8HN44E69BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |