| Issue ID | 1197094 |
| Internal NHTSA # | 10732310 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2009 |
| File date | 16/06/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Recall r03 / nhtsa 14v-373 called golling dealership,bloomfield hills, michigan on 6/9/15 to see if they had parts on hand to fix recall notification. They said yes, so scheduled earliest appointment opening on 6/16/15. On 6/16/15 at the dealer they said they did not have the parts, needed to order, would have in a couple days and they would call me. No call for a week then received a call saying they ran out of parts and needed to reorder. It is now 7/7/15. 4 weeks since first contact with dealer and the car is still not fixed. The dealer now states they are using up parts on a first come basis. I do not believe this dealer is being truthful and am filing a complaint against them. Any add you can offer to help get the car fixed would be appreciated. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BLOOMFIELD HILLS, MI |
| VIN pattern | 2D8HN54X39RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |