| Issue ID | 1179824 |
| Internal NHTSA # | 10713747 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2009 |
| File date | 05/03/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 dodge grand caravan. The contact received notification of nhtsa campaign number: 11v139000 (electrical system) and stated that the part was not available for an extended period of time. The contact notified the dealer numerous times that the ignition was not functioning and that the key was not connecting to turn over into an on position. The contact also experienced various electrical failures that progressed while waiting for the part to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was notified. The contact was unable to get the key to turn over in the ignition so the vehicle was unable to be driven. The failure mileage was not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | TOMBALL, TX |
| VIN pattern | 2D8HN44E39RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |