| Issue ID | 1007275 |
| Internal NHTSA # | 10538060 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2009 |
| File date | 01/03/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Van has been having problems starting, it makes a clicking noise but the van won't turn on, yet all other electrical devices continue to work perfectly. After several attempts the van will eventually start, but other times we have had to leave it overnight parked due to it not started after trying for almost an hour. We replaced the battery, and the problem persisted. We took it to a dodge dealership and the win module was replaced and a new key was ordered and reprogrammed at a cost of almost $1000! A few weeks after getting the van back the problem started again and once again left me (pregnant) and my 2 young children stranded in 101 degree temperature. A tech from the dealership met with us this morning to look at the van and suggested it might be the starter. We can't continue to purchase parts and pay for labor and yet the vehicle isn't working as it should. This is dangerous for a pregnant woman with a newborn on the way and two young children. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GRAND PRAIRIE, TX |
| VIN pattern | 2D8HN54XX9RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |