| Issue ID | 1196240 |
| Internal NHTSA # | 10731659 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2008 |
| File date | 02/07/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | In regards to recall r03-chrysler has known about this recall for at least 1 year, we finally receive the official recall notice in may 2015 to get this issue, which is a huge safety issue fixed. I contact atlantic chrysler jeef in pleasantville nj and they advise me they can not make an appointment they are keeping a list and when parts come in they schedule the appointment for the repair. The dealer currrely has 215 people on this "list" and have only been able to fix 9 vehicles out of the 215. I asked them if they provide loaner vehicles until the part comes in, they told me no. I contacted fca group recall assistance center and they advised me that chrysler is extremely behind on making the parts and shipping them to the dealers. I requested that chryler gives me a loaner since i dont have another vehicle to drive until this safety issue is corrected, beings i transport my children in this vehicle, they advised me they can not do that. She than contacted atlantic chrylser in pleasantvlle nj to confirm they are behind and she had them add me to the 'list"!!! This is a real safety concern and chrysler has had over a year to make and ship the replacement parts, this waiting and not providing us with loaners is just not safe and not fair to all vehicle owners. |
| Vehicle Mileage at Failure | 140000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMMONTON , NJ |
| VIN pattern | 8B127121XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |