| Issue ID | 794532 |
| Internal NHTSA # | 10335071 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2008 |
| File date | 13/05/09 |
| Component | SERVICE BRAKES, ELECTRIC |
| Product type code | VEHICLE |
| Description of the problem | Purchased 2008 grand caravan march 2009 with 14,000 miles. On may 13, 2009 had brakes checked due to squeaking and excessive brake dust at duluth minnesota dodge dealer. Told they were fine. Found out that found out there was a tsb report on this problem. This was at 18,000 miles and i had to replace brake pads and had rotors ground down. Called dealer(luther dodge in hudson,mn) they said it was my problem. Brakes only warranty to 12000 miles. Called dodge customer service. They basically laughed at me. Now need new brake pads and rotors again. Have read 100's of complaints and the company issued a tsb knowing there was something wrong with the product but refuse to replace or fix the problem. |
| Vehicle Mileage at Failure | 18000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAYWARD, WI |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |