| Issue ID | 712825 |
| Internal NHTSA # | 10258930 |
| Manufacurer | CHRYSLER LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2008 |
| File date | 06/02/09 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2008 dodge grand caravan. The contact stated that the second row bench seat has a lock in the back of the seat, but it is not locking properly. There are no instructions in the manual that state how the seat should lock in the frame. The vehicle was taken back to the dealer and the contact stated that they were doing it incorrectly and could not figure out the correct way to lock the seat in place. He called different manufacturers and they stated that the seats should be locked in a downward position. The picture in the manual does not effectively illustrate how to lock the seats. Six different mechanics could not figure out the pictures in the manual. The failure mileage was 13,963. |
| Vehicle Mileage at Failure | 13963 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CLOVER, SC |
| VIN pattern | 2D8HN44H98RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |