| Issue ID | 951830 |
| Internal NHTSA # | 10485264 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2008 |
| File date | 15/11/12 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | I was driving home at 10:30 at night on thursday the 15th of november 2012 driving 65 mph on state highway 64 in pawnee county oklahoma and the windshield wipers went on by themselves and then the head lights went off by themselves. I took the vehicle to the dodge dealer and they recommended that i replace a clock spring but weren't even sure if that would fix the headlight issue. Not to mention charging me $300 for the part when i have the extended electronics warranty on the vehicle. I feel that this is a very major safety issue and dodge needs to look into it further and correct the issue at no charge to the owners, this is obviously a manufacturer defect. There is no reason this vehicle should have this issue. It is a liability to dodge if not corrected. Please look into this issue as it could end up costing someone their life. I would like to make sure that this gets looked into. Please send me a supervisors number or email so i make sure this gets attention. If i do not hear something back within 48 hours, i will contact the secretary of transportation myself, a mr. Ray lahood through senator coburn. I am really pissed off about the situation. You drive down a road with your family in the dark of night and unexpectedly your headlights go out and you risk your families life. Dodge didn't act like it was a big deal, but it could end up being a major liability for them if they do not remedy the situation. |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLEVELAND, OK |
| VIN pattern | 2D8HN54X38RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |