| Issue ID | 927490 |
| Internal NHTSA # | 10463933 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2008 |
| File date | 18/06/12 |
| Component | EQUIPMENT:ELECTRICAL:AIR CONDITIONER |
| Product type code | VEHICLE |
| Description of the problem | The air conditioning on my vehicle stopped working. Took it to a service center for repair. (did not use dealership because the service is terrible and car was out of warranty) repair was made and the shop even pointed out the flaw in the part and that it had be redesigned. Found out that a customer satisfaction notification k04 had been issued for the a/c discharge hose which is what was replaced on my vehicle. Contacted chrysler and claim for reimbursement was denied because my vehicle vin did not qualify even though it was the correct model year, during the build period, the correct engine type in a cold weather state and exactly the part that was recalled for other vans. Apparently chrysler is not willing to reimburse and do the right thing for a part they know is bad so i was told my only way to get any reimbursement may be to file here and if enough other people have the same issue that another recall may go out in which my car would qualify. *js |
| Vehicle Mileage at Failure | 42749 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FARMINGTON HILLS, MI |
| VIN pattern | 1D8HN44H48BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |